Patient Service & Scheduling Specialist

Cleveland Clinic; Elyria (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Cleveland Clinic Elyria Family Health Center is seeking a Patient Service Specialist to deliver outstanding patient care from arrival to checkout. You will greet patients, verify insurance, collect co-pays, and support scheduling and MyChart enrollment in a fast-paced ambulatory setting.

Join a dedicated team at Elyria Family Health Center, where you will coordinate registration, visit preparation, and coordination with physicians to ensure efficient patient flow and a positive patient

Qualifications

• High School Diploma or GED with 2 years of experience in patient registration, scheduling, insurance processing or customer service; OR an Associate’s Degree with 1 year experience; OR a Bachelor’s Degree.
• Working knowledge of PC Windows applications.
• Ability to perform basic math to process insurance co-pays.

Responsibilities

• Welcome and check in patients, collect co-pays, prepare visits, assist with kiosk use, and support scheduling and MyChart enrollment; collaborate with physicians for smooth checkout.
• Register patients, prepare visits, handle telephone triage, verify insurance, collect co-pays, track patients and records, schedule, manage arrivals/departures, and arrange interpreter services.

Skills

Customer service

Registration experience

Communication skills

Multitasking

Education

High School Diploma or GED

Associate’s Degree

Bachelor’s Degree

Tools

Epic software

MyChart enrollment

PC applications (Windows)

Job description

Cleveland Clinic Elyria Family Health Center is seeking a Patient Service Specialist to deliver outstanding patient care from arrival to checkout. You will greet patients, verify insurance, collect co-pays, and support scheduling and MyChart enrollment in a fast-paced ambulatory setting.

Join a dedicated team at Elyria Family Health Center, where you will coordinate registration, visit preparation, and coordination with physicians to ensure efficient patient flow and a positive patient