Patient Access & Scheduling Specialist

University Hospitals; Elyria (OH); Vor Ort; USD 23.000 - 30.000; Vollzeit

Zusammenfassung

University Hospitals in Elyria, OH is seeking a Patient Access Representative for the Ohio Medical Group. You will check patients in and out, answer calls, assist with MyChart, and ensure accurate registration of demographics, insurance and financial information.

You will also process payments and coordinate with the care team to keep scheduling efficient. Strong communication, organization, and confidentiality are essential, along with at least 1 year of customer service experience, preferably

Qualifikationen

• High school/GED required.
• Associate degree or progress towards degree preferred.
• Medical Terminology preferred.

Aufgaben

• Greet and check in/out patients; answer phones and schedule appointments.
• Enter, update, and verify patient demographic, insurance, and financial information.
• Assist patients with MyChart enrollment and usage; communicate with care team.
• Process patient payments for copays, coinsurance, deductibles, and balances.
• Maintain HIPAA compliance and handle PHI with confidentiality.

Kenntnisse

Communication

Multitasking

Organizational skills

Problem solving

Attention to detail

Compassion

Confidentiality

Customer service

EHR basics

Ausbildung

High School / GED

Associate degree progress

Medical Terminology

Jobbeschreibung

University Hospitals in Elyria, OH is seeking a Patient Access Representative for the Ohio Medical Group. You will check patients in and out, answer calls, assist with MyChart, and ensure accurate registration of demographics, insurance and financial information.

You will also process payments and coordinate with the care team to keep scheduling efficient. Strong communication, organization, and confidentiality are essential, along with at least 1 year of customer service experience, preferably