Patient Service Representative - Surgical Specialists

JCMG; Jefferson City (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Employer 401K with match

PTO 148 hours annually

Tuition reimbursement

Zusammenfassung

JCMG is seeking a Patient Service Representative for a Surgical Specialists clinic in Jefferson City, MO. This on-site role involves greeting patients, verifying demographics and insurance, and handling scheduling, payments, and basic billing tasks.

The ideal candidate has strong telephone communication skills and at least one year of customer service experience, preferably in healthcare, with a high school diploma or GED. Benefits include health insurance, PTO, and retirement plan options.

Qualifikationen

• Articulate and clear communications required.
• Strong telephone communication skills.
• Experience in patient interactions preferred.

Aufgaben

• Check patients in and out for clinic visits.
• Maintain patient demographics and insurance records.
• Assist with scheduling, payments and co-payments.

Kenntnisse

Articulate

Phone communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Position: Patient Service Representative - Surgical Specialists

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id: 2405

# of Openings: 1

Position posted: 10/6/2026

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License

• N/A

Knowledge/Skills/Abilities

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program