Patient Service Representative - Float Pool

JCMG; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO 148 hours annually

401K with employer match

Tuition reimbursement

Job summary

JCMG in Jefferson City, MO is seeking a friendly healthcare receptionist to greet patients, check them in and out, and assist with scheduling and basic billing tasks. This on-site role supports a busy clinic and interacts with patients, staff, and visitors daily.

The ideal candidate will have at least one year of customer service experience, excellent telephone skills, and a high school diploma or GED. Benefits include health insurance, paid time off, retirement plan, and tuition reimbursement.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in a customer service setting, preferably healthcare.
• Strong phone communication and interpersonal abilities.

Responsibilities

• Check patients in and out for clinic visits.
• Maintain patient demographics and insurance records.
• Handle routine scheduling, payments and co-payments.
• Perform secretarial duties in a timely and efficient manner.
• Ensure friendly telephone communication and infection control practices.

Skills

Articulate

Good telephone communication skills

Education

High school diploma or GED

Job description

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id:2314

# of Openings:4

Position posted: 7/11/2026

RESPONSIBILITIES

Job Specific Competencies

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education

• High school diploma or GED

Experience

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License

• N/A

Knowledge/Skills/Abilities

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program