Patient Service Representative - Podiatry

JCMG; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance & employer paid short

and long-term disability

Generous PTO policy

Employer Retirement Plan (401K) withem

Tuition reimbursement and other מקצוע

Job summary

JCMG in Jefferson City, MO is seeking a Medical Assistant to support front desk operations. The role is on-site with responsibilities including patient check-in/out, updating demographics and insurance details, and assisting with scheduling and billing.

Ideal candidates will have a high school diploma, at least one year in customer service (healthcare preferred), strong telephone communication skills, and a commitment to patient safety and infection control.

Qualifications

• High school diploma or GED is required.
• At least one year in customer service; healthcare reception preferred.
• Experience using office equipment.

Responsibilities

• Check patients in and out for clinic visits.
• Maintain patient demographics and insurance records.
• Understand basic insurance and billing procedures.
• Handle scheduling, payments and co-pays.
• Perform secretarial duties in a timely manner.
• Ensure customer-friendly telephone communication.
• Follow safety and infection control measures.

Skills

Articulate

Good telephone communication skills

Education

High school diploma or GED

Tools

Office equipment

Job description

Location: 1241 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id:2367

# of Openings:1

Position posted: 8/11/2026

Position with anticipated start date in November

RESPONSIBILITIES

Job Specific Competencies:

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies:

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education:

• High school diploma or GED

Experience:

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License:

• N/A

Knowledge/Skills/Abilities:

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program