Patient Service Representative

JCMG; Jefferson City (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K with employer match

Tuition reimbursement

Job summary

JCMG in Jefferson City is looking for friendly Patient Service Representatives to join their team. Responsibilities include scheduling appointments, checking patients in and out, answering calls, and collecting co-payments. Ideal candidates possess exceptional people skills and a strong customer service attitude.

The role offers health insurance, generous PTO, and training opportunities. Experience in a medical office is preferred, but candidates eager to learn are encouraged to apply.

Qualifications

• Knowledge of basic insurance and billing procedures preferred.
• Previous experience in a medical office preferred but training available.
• Ability to remain calm and multi-task in a fast-paced environment.

Responsibilities

• Scheduling appointments for patients.
• Checking patients in and out for their clinic visit.
• Answering the telephone and collecting co-payments.

Skills

Exceptional people skills

Computer knowledge

Time management skills

Job description

Location: 1241 West Stadium Blvd

Jefferson City, MO

Job Id:2328

# of Openings:4

Jefferson City Medical Group (JCMG) is looking for positive, friendly Patient Service Representatives. Hours will vary based on the needs of the clinics. Responsibilities will include scheduling appointments, checking patients in and out for their clinic visit, answering the telephone, and the collection of co-payments. Knowledge of basic insurance and billing procedures is preferred. Exceptional people skills, computer knowledge, and the ability to remain calm and multi-task in a fast‑paced environment are needed for this position. Excellent customer service attitude, dependability, and time management skills are a must. Previous experience in a medical office is preferred but we will train candidates with the willingness to learn new skills.

WORK ENVIRONMENT

Works in heated and air‑conditioned areas consistent with a normal office environment.

BENEFITS

• Salary is based on experience
• Health insurance & employer paid short‑ and long‑term disability
• Generous PTO policy, beginning at 148‑hours annually
• 56 hours paid Holiday Leave
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program