Compassionate Medical Receptionist

Talentify; Clifton (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

CityMD in Clifton, New Jersey is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate intake with the care team. You will respond to questions with urgency and kindness, both in person and by phone, ensuring accurate paperwork and smooth insurance verification.

The role emphasizes exemplary customer service, accurate data entry, and teamwork in a fast-paced healthcare setting, with a pay rate of $18.25 per hour. Some sites may be bilingual.

Qualifications

• High School Degree or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Experience in high-volume/high-intensity service environment preferred.
• Detail-oriented and a team player.
• Bilingual abilities preferred depending on site location.

Responsibilities

• Welcome and assist patients.
• Register patients and coordinate intake and appointments.
• Enter/update patient information in the system.
• Assist patients with paperwork for registrations.
• Answer phone calls professionally and promptly.
• Process insurance information and verify eligibility.

Skills

Customer service

Communication

Team player

Typing speed 55 wpm

Flexible/adaptable

Bilingual

Education

High School Diploma or GED

Tools

Keyboarding 55 wpm

Computer literacy

Job description

CityMD in Clifton, New Jersey is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate intake with the care team. You will respond to questions with urgency and kindness, both in person and by phone, ensuring accurate paperwork and smooth insurance verification.

The role emphasizes exemplary customer service, accurate data entry, and teamwork in a fast-paced healthcare setting, with a pay rate of $18.25 per hour. Some sites may be bilingual.