Patient Service Representative

Center for Vein Restoration; Montgomery, Opelika (AL, AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonus eligibility

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Centers closed for holidays

Job summary

Center for Vein Restoration Montgomery is seeking a Patient Service Representative to greet patients, check in/out, and support clinic operations in a fast-paced healthcare setting. The role requires reliable customer service and accurate records in NextGen/EHR, with a focus on HIPAA compliance and smooth scheduling.

The position offers a consistent day schedule with no nights or weekends, four 10-hour shifts, and opportunities for growth.

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Must be able to travel to CVR Clinics

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members.
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms to the Precertification Department to account for all patients that require authorization prior to services.
• Complete daily close tasks, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm all patients have been preauthorized for treatment
• Obtain all new patient forms, update in NextGen/EHR; ensure patient records are up to date in EHR/NextGen
• Collect necessary paperwork for patient appointments such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Skills

Administrative experience

Customer service

Reliable transportation

Education

High School diploma

Tools

NextGen/EHR

Job description

Job Details

Job Location: AL - Montgomery - Montgomery, AL 36117 Education Level: High School Salary Range: $16.00 - $16.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Admin - Clerical

Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on‑call requirements, our structured schedule options (think 4-day work week or 10‑hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient‑centered environment.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Monday and Wednesday - CVR Montgomery clinic
• Tuesday and Thursday - CVR Opelika clinic
• 7 AM - 5:30 PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications Minimum Requirements:

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Clinics