Patient Services Specialist - Growth & Great Benefits

Center for Vein Restoration; Montgomery, Opelika (AL, AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonus eligibility

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Centers closed for holidays

Job summary

Center for Vein Restoration Montgomery is seeking a Patient Service Representative to greet patients, check in/out, and support clinic operations in a fast-paced healthcare setting. The role requires reliable customer service and accurate records in NextGen/EHR, with a focus on HIPAA compliance and smooth scheduling.

The position offers a consistent day schedule with no nights or weekends, four 10-hour shifts, and opportunities for growth.

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Must be able to travel to CVR Clinics

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members.
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms to the Precertification Department to account for all patients that require authorization prior to services.
• Complete daily close tasks, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm all patients have been preauthorized for treatment
• Obtain all new patient forms, update in NextGen/EHR; ensure patient records are up to date in EHR/NextGen
• Collect necessary paperwork for patient appointments such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Skills

Administrative experience

Customer service

Reliable transportation

Education

High School diploma

Tools

NextGen/EHR

Job description

Center for Vein Restoration Montgomery is seeking a Patient Service Representative to greet patients, check in/out, and support clinic operations in a fast-paced healthcare setting. The role requires reliable customer service and accurate records in NextGen/EHR, with a focus on HIPAA compliance and smooth scheduling.

The position offers a consistent day schedule with no nights or weekends, four 10-hour shifts, and opportunities for growth.