Patient Service Representative

American Health Imaging; Huntsville (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical, Dental, Vision, Life & RX

401(k) with employer contribution

Paid Short-Term Disability

Paid vacation + PTO starting Day 1

Employee referral bonus program

Job summary

American Health Imaging in Madison, AL is seeking an entry-level Patient Service Representative to support front desk operations on weekdays from 8am to 5pm. You will schedule diagnostic exams, verify authorizations, check patients in and out, and assist billing with accurate information.

We value strong customer service, basic computer skills, and medical terminology knowledge. Eligible employees receive benefits, monthly bonuses, and opportunities for advancement.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Medical terminology knowledge.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Medical terminology

Multi-tasking

Job description

Full-time Patient Service Representative

Schedule: Monday-Friday 8am-5pm

Address: 8425 Wann Drive, Suite 100, Madison, AL, 35758

Lumexa Imaging partner American Health Imaging has an entry-levelPatient Service Representative role open in Madison, Alabama on weekdays from 8am to 5pm. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Why Join American Health Imaging?

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program
• Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.