Patient Access & Scheduling Specialist

Lumexa Imaging, Inc.; Birmingham, Northern (AL, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Insurance plans

401(k)

Paid time off

PTO accrual

Referral bonus

Job summary

Lumexa Imaging, Inc. in Birmingham, AL, has an entry-level Patient Service Representative position open. The role is Monday through Friday, 11am–7pm, in a medical office setting, focusing on providing exceptional customer service and handling administrative tasks.

Responsibilities include scheduling, authorizations, patient check-in/out, phone inquiries, and data accuracy. Benefits include health coverage, retirement plans, and PTO.

Qualifications

• 1–4 years experience in medical office or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle high patient volume and multitask.
• Strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate information to billing staff.
• Verify insurance details.
• Ensure patient data accuracy in the system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Medical terminology

Communication skills

Job description

Lumexa Imaging, Inc. in Birmingham, AL, has an entry-level Patient Service Representative position open. The role is Monday through Friday, 11am–7pm, in a medical office setting, focusing on providing exceptional customer service and handling administrative tasks.

Responsibilities include scheduling, authorizations, patient check-in/out, phone inquiries, and data accuracy. Benefits include health coverage, retirement plans, and PTO.