Patient Service Representative

American Health Imaging; Rosedale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical, Dental, Vision, LifeInsurance

401(k) with employer contribution

Paid Short-Term Disability

Paid vacation + Paid Time Off starting

Employee referral bonus program

Job summary

American Health Imaging in Homewood, Alabama is seeking an entry-level Full-time Patient Service Representative to support our medical office on weekdays 8:00 AM to 4:30 PM. This role emphasizes customer service in a patient-focused setting, handling scheduling, data entry, insurance verification, and authorization support.

The successful candidate will manage patient flow, verify insurance, assist with authorizations, and maintain accurate records while delivering friendly, efficient service to

Qualifications

• 1–4 years of experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and maintain accuracy.

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Check In / Out of patients
• Answer multiple phone lines
• Provide accurate information to Billing Office
• Insurance verification
• Ensure accuracy of patient data in system
• Process requests and filing of patient records

Skills

Customer service

Phone handling

Multitasking

Medical terminology

Data entry

Education

High school diploma or equivalent

Associate degree in related field

Tools

EMR/EHR software

Microsoft Office

Job description

Full-time Patient Service Representative

Schedule: Monday-Friday 8am-4:30pm

Address: 1 Independence Plaza #140, Homewood, AL, 35209

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Homewood, Alabama on weekdays from 8am to 4:30pm. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Why Join American Health Imaging?

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program
• Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.