Patient Service Representative

Lumexa Imaging, Inc.; Summerville (SC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer contribution

Paid vacation time

Referral program

Job summary

Lumexa Imaging, Inc., in partnership with American Health Imaging, has an entry-level Patient Service Representative role open at the Summerville location. The full-time position features weekday hours from 10am to 7pm and a patient-focused environment in outpatient radiology.

Responsibilities include scheduling diagnostic exams, handling authorizations and verifications, greeting patients, answering calls, and assisting billing with data entry and insurance verification.

Qualifications

• 1-4 years experience in medical office or hospital.
• Experience in authorizations and insurance verification preferred.
• Strong customer service and computer skills.
• Ability to multi-task and manage high patient volume.
• Knowledge of medical terminology.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check patients in/out; answer multiple phone lines.
• Provide accurate information to billing office; insurance verification.

Skills

Customer service

Phone etiquette

Medical terminology

Data entry

Scheduling

Computer skills

Tools

EMR software

Job description

Full-Time Patient Service Representative

Schedule: Monday-Friday 10am-7pm (Closing shift)

Location: American Health Imaging of Summerville

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in the Charleston area to work in our Summerville location. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a full-time role that will work weekdays from 10am to 7pm.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust Benefits include

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program
• Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

The American Health philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.