Patient Service Representative

Lumexa Imaging, Inc.; Aurora (CO); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Monthly bonus opportunities

401(k) with employer contribution

Paid Short-Term Disability

Paid vacation + PTO from Day 1

Employee referral bonus program

Job summary

Lumexa Imaging, Inc. in Aurora, CO is seeking a full-time Patient Service Representative at our Touchstone Medical Imaging location to deliver exceptional patient care in a fast-paced outpatient setting.

You will schedule exams, verify insurance, handle check-in/out, answer phones, and ensure accurate data entry while maintaining patient focus and teamwork.

We offer a monthly bonus, 401(k) with match, paid time off from day one, disability and vacation benefits, and referral bonuses.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Medical office experience

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-time Patient Service Representative at Touchstone Medical Imaging Aurora

Opening Shift 7:30am-4:00pm Monday-Friday

Address: 3055 S Parker Rd, Aurora, CO 80014

Touchstone of Aurora is currently seeking a full-time Patient Service Representative to work in our Aurora location Monday-Friday from 7:30am to 4pm. If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Why Join Touchstone Medical Imaging?

(Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed below.)

Monthly bonus opportunities

401(k) with employer contribution

Paid Short-Term Disability

Paid vacation + Paid Time Off starting on Day 1

Employee referral bonus program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.

#TMIPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.