Patient Service Rep

Children's Hospital Los Angeles (CHLA)

Los Angeles (CA)

In loco

USD 25.000 - 33.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Children's Hospital Los Angeles (CHLA) is seeking a Patient Services Representative I in Radiology to deliver a positive experience for patient families by handling clerical tasks, answering calls, registering patients, and coordinating check-in/out.

The role also involves collecting co-pays or deductibles, and scheduling and verifying appointments, with opportunities for bilingual English/Spanish preferred.

Competenze

One year customer service experience required.
Prefer experience in a medical front office setting.
High school diploma or GED required.

Mansioni

Answer incoming calls and greet patients and families.
Register patients and assist with check-in/out procedures.
Collect patient co-pays or deductibles.
Schedule and verify patient appointments.

Conoscenze

Customer service

Front desk / front office

Basic computer skills

Bilingual English/Spanish

Formazione

High school diploma or GED

Descrizione del lavoro

Purpose Statement/Position Summary:

The Patient Services Rep I in Radiology provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check‑in/out procedures, collection of patient co‑pay or deductibles, scheduling and verifying patient appointments.

Minimum Qualifications/Work Experience

Required: One year experience in customer service, preferably in a medical front office setting. Basic knowledge of computers, filing and organizational skills required. Ability to deal effectively with the public.
Preferred: Bilingual English/Spanish

Education/Licensure/Certifications:

High school diploma or GED required

Schedule