Patient Services Rep I

Children's Hospital Los Angeles; Los Angeles (CA); Sur place; USD 48 000 - 49 000; Plein temps

Résumé du poste

Children’s Hospital Los Angeles is seeking a Patient Services Rep I to join ambulatory shared clinics in Los Angeles. The role focuses on delivering a positive patient experience through clerical tasks such as answering calls, registration, and check-in/out procedures, and assisting with scheduling and payments.

Minimum qualifications include 1 year of customer service experience and basic computer skills; bilingual English/Spanish is preferred.

Qualifications

• 1 year of experience in customer service, preferably in a medical front office setting.
• Basic knowledge of computers, filing and organizational skills.
• Ability to deal effectively with the public.

Responsabilités

• Answer incoming calls and assist patients and families.
• Register patients and check-in/out procedures.
• Collect patient co-pay or deductibles.
• Schedule and verify patient appointments.

Connaissances

Customer service

Bilingual English/Spanish

Communication skills

Formation

High school diploma or GED

Description du poste

AMBULATORY SHARED CLINICS - ADMIN# Patient Services Rep I1. Home2. Careers3. Job Listings4. Patient Services Rep ILocations:: Los Angeles, CaliforniaJob Category:: Administrative / ClericalPosition Type:: Full-TimeShift:: Days### Job DescriptionJoin a team that's shaping the future of pediatric care. Children’s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.### Overview**Schedule:** Monday-Friday, 9:00 AM-5:30 PMPurpose Statement/Position Summary: The Patient Services Rep I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.**Minimum Qualifications/Work Experience:****Required:*** 1 year of experience in customer service, preferably in a medical front office setting.* Basic knowledge of computers, filing and organizational skills.* Ability to deal effectively with the public.**Preferred:*** Bilingual in English/Spanish**Education/Licensure/Certifications:** High school diploma or GED required.### Pay Scale Information**$47,840.00-$48,880.00**CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.