Radiology Front Desk & Patient Services Associate

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Children's Hospital Los Angeles (CHLA) is seeking a Patient Services Representative I in Radiology to deliver a positive experience for patient families by handling clerical tasks, answering calls, registering patients, and coordinating check-in/out.

The role also involves collecting co-pays or deductibles, and scheduling and verifying appointments, with opportunities for bilingual English/Spanish preferred.

Qualifications

• One year customer service experience required.
• Prefer experience in a medical front office setting.
• High school diploma or GED required.

Responsibilities

• Answer incoming calls and greet patients and families.
• Register patients and assist with check-in/out procedures.
• Collect patient co-pays or deductibles.
• Schedule and verify patient appointments.

Skills

Customer service

Front desk / front office

Basic computer skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Children's Hospital Los Angeles (CHLA) is seeking a Patient Services Representative I in Radiology to deliver a positive experience for patient families by handling clerical tasks, answering calls, registering patients, and coordinating check-in/out.

The role also involves collecting co-pays or deductibles, and scheduling and verifying appointments, with opportunities for bilingual English/Spanish preferred.