Patient Access & Registration Specialist

Advocate Health Care; Sheboygan (WI); Sur place; USD 29 000 - 43 000; Plein temps

Avantages offerts par ce poste

Benefits eligible

Résumé du poste

Advocate Health Care in Wisconsin seeks a 38-hour/week role in the revenue cycle to manage registration, data accuracy, and patient financial interactions. The specialist will create the initial electronic health record, verify demographics and insurance, collect co-pays, and explain billing details to patients.

Strong attention to detail, excellent customer service, and knowledge of EPIC EMR are essential.

Qualifications

• Must understand HIPAA and patient confidentiality.
• Ability to work in a fast-paced environment with interruptions.
• Strong communication and customer service skills.
• Knowledge of insurance plans and billing basics.

Responsabilités

• Creates the initial electronic health record foundation used by the care team.
• Verifies demographics, guarantor and insurance information; collects co-pays.
• Explains financial responsibilities to patients and assists with plans.
• Routes questions to Financial Advocates and maintains patient confidentiality.

Connaissances

Multitasking

Attention to detail

Customer service

Communication

Problem-solving

Formation

High School Graduate

Outils

EPIC EMR

Insurance verification tools

Patient liability estimation tools

MS Office

Internet & email

Phone technology

Description du poste

Advocate Health Care in Wisconsin seeks a 38-hour/week role in the revenue cycle to manage registration, data accuracy, and patient financial interactions. The specialist will create the initial electronic health record, verify demographics and insurance, collect co-pays, and explain billing details to patients.

Strong attention to detail, excellent customer service, and knowledge of EPIC EMR are essential.