Patient Service & Records Specialist

Jobtailor; Hillsborough (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Jobtailor in Hillsborough, NC is seeking an administrative coordinator to support daily clinic operations. You will review next-day patients, prepare charts, and enter pre-visit orders in Maestro Care.

You will verify patient information, check in arrivals, handle billing tasks, and coordinate labs with a focus on HIPAA-compliant, accurate record-keeping and courteous patient service.

Qualifications

• High school diploma or equivalent knowledge of basic grammar and mathematical principles.
• At least one year of work experience directly communicating and providing service to patients or the public.
• Preferably experience in a healthcare-related field.
• Experience coordinating multiple tasks or activities.
• Strong verbal and written communication.
• Basic PC and data entry skills.
• Knowledge of medical terminology and telephone etiquette.
• Ability to organize and prioritize work.
• Schedule three 12-hour shifts with rotating weekends, including holidays.

Responsibilities

• Coordinate administrative tasks supporting daily clinic operations.
• Prepare for clinic visits by reviewing next-day patients and preparation activities.
• Enter pre-visit orders and prepare new patient charts.
• Check in patients upon arrival and verify demographic data in Maestro Care.
• Identify and attach necessary documents and coordinate labs and procedures.
• Audit encounter forms for completeness and accuracy.
• Collect and post co-payments and account balances.
• Explain billing according to policies and disseminate messages to staff.

Skills

Patient Check-In Coordination

Medical Terminology Knowledge

Verbal & Written Communication

Data Entry Skills

Organizational Skills

Customer Service Orientation

Ability To Provide Instructions

Education

High school diploma

Tools

Maestro Care

Billing Systems

PC Proficiency

Job description

Jobtailor in Hillsborough, NC is seeking an administrative coordinator to support daily clinic operations. You will review next-day patients, prepare charts, and enter pre-visit orders in Maestro Care.

You will verify patient information, check in arrivals, handle billing tasks, and coordinate labs with a focus on HIPAA-compliant, accurate record-keeping and courteous patient service.