Patient Services Coordinator

Jobtailor; Hillsborough (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor seeks a healthcare administrative associate to coordinate clinic operations and support daily workflows. You will review next-day patients, prepare charts, enter pre-visit orders, and manage check-in in Maestro Care, ensuring accurate patient data and timely communication with clinicians.

The role emphasizes HIPAA and Medicare compliance, accurate billing, and courteous patient service. Strong organization, data entry skills, and the ability to handle multiple tasks at once are

Qualifications

• Knowledge of basic grammar and mathematics.
• Minimum one year of direct patient or public service experience; healthcare preferred.
• Experience coordinating multiple tasks.
• Strong verbal and written communication.
• Basic PC and data entry skills.
• Knowledge of medical terminology and telephone etiquette.

Responsibilities

• Coordinate and perform administrative tasks supporting daily clinic operations.
• Prepare for clinic visits by reviewing next-day patients and preparation activities.
• Enter pre-visit orders and prepare new patient charts.
• Check in patients and verify patient identity and demographic information in Maestro Care.
• Educate patients on required forms and obtain signatures.
• Collect and post copayments and account balances.
• Explain billing and determine cash collection amounts based on insurance plans.
• Return medical records and attach HIPAA/Medicare documents to encounter forms.

Skills

Verbal and written communication

Organization and prioritization

Customer service

Multitasking

Interpersonal skills

Tools

Maestro Care

Data Entry

Insurance Verification Systems

Job description

Jobtailor seeks a healthcare administrative associate to coordinate clinic operations and support daily workflows. You will review next-day patients, prepare charts, enter pre-visit orders, and manage check-in in Maestro Care, ensuring accurate patient data and timely communication with clinicians.

The role emphasizes HIPAA and Medicare compliance, accurate billing, and courteous patient service. Strong organization, data entry skills, and the ability to handle multiple tasks at once are