Patient Service Pro: Ambulatory Care & Billing

Advocate Health Care; Chicago (IL); On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Medical Group (AMG) in Chicago, part of Advocate Health Care, is seeking a Patient Service Representative. This full-time role supports scheduling, registration, and billing, ensuring accurate patient accounting and medical records.

Schedule includes Monday–Friday 8:30–5, with some weekend shifts; benefits eligible in a large nonprofit health system. Ideal candidates have a high school diploma and 1–2 years of customer service experience, with ability to handle difficult callers and

Qualifications

• High school diploma or equivalent.
• 1-2 years related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Scheduling: 8:30–5pm, Saturday/Sunday rotation; 8–1pm on some weekends.
• As a Patient Service Representative, support providers, connect with patients, and ensure a seamless experience.
• Patient services: assist with appointments, tests, bills, referrals and information; billing accuracy; maintain medical records.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Patient accounting system

Billing entry

Job description

Advocate Medical Group (AMG) in Chicago, part of Advocate Health Care, is seeking a Patient Service Representative. This full-time role supports scheduling, registration, and billing, ensuring accurate patient accounting and medical records.

Schedule includes Monday–Friday 8:30–5, with some weekend shifts; benefits eligible in a large nonprofit health system. Ideal candidates have a high school diploma and 1–2 years of customer service experience, with ability to handle difficult callers and