Patient Services & Billing Specialist

Advocate Health; Illinois; On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health's Advocate Medical Group in South Elgin, IL seeks a Patient Service Representative to provide efficient, compassionate care coordination, supporting providers and patients with scheduling, registration, and billing tasks. A High school diploma and 1–2 years of customer service experience are required.

The role operates full-time during clinic hours: Mon-Thu 8:00am–7:00pm and Fri 8:00am–5:00pm, in a fast-paced ambulatory setting with a focus on accurate data entry and

Qualifications

• High school diploma or equivalent.
• 1–2 years of related customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provides efficient, high-quality service to patients who arrive for appointments or inquire about tests, procedures, bills, referrals and other matters.
• Ensures accurate entry of billing information at the time of service and follow-up on missing data.
• Upholds standards for accurate and timely medical records in the practice.

Skills

Customer service

Scheduling

Billing assistance

Medical appointments

Education

High school diploma

Job description

Advocate Health's Advocate Medical Group in South Elgin, IL seeks a Patient Service Representative to provide efficient, compassionate care coordination, supporting providers and patients with scheduling, registration, and billing tasks. A High school diploma and 1–2 years of customer service experience are required.

The role operates full-time during clinic hours: Mon-Thu 8:00am–7:00pm and Fri 8:00am–5:00pm, in a fast-paced ambulatory setting with a focus on accurate data entry and