Ambulatory Care: Patient Services & Billing Specialist

Advocate Health Care; Park Ridge (IL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Advocate Medical Group (AMG) is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience across our ambulatory care team.

Role involves front-office duties, scheduling, registration, and billing, with a rotating schedule across six AMG clinics and weekend coverage as required. Park Ridge, IL location emphasized.

Qualifikationen

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Aufgaben

• Provides efficient, high-quality service to patients arriving for appointments or calling for information.
• Enters billing information at time of service and follows up on missing data.
• Keeps medical records up to date and supports clinical staff as needed.

Kenntnisse

Customer service

Phone etiquette

Handling difficult callers

Ausbildung

High school diploma

Jobbeschreibung

Advocate Medical Group (AMG) is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience across our ambulatory care team.

Role involves front-office duties, scheduling, registration, and billing, with a rotating schedule across six AMG clinics and weekend coverage as required. Park Ridge, IL location emphasized.