Patient Service Coordinator I – Front Desk & EHR Setup

Advocate Health; Two Rivers (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Job summary

Advocate Health is seeking a Front Desk/Patient Access role in Wisconsin. The position involves creating electronic health records, patient check-in, collecting co-pays, and ensuring accurate demographic/insurance data while adhering to HIPAA.

Candidates should have a High School diploma or GED, excellent customer service skills, and the ability to work in a high-volume environment. Training is provided, with a Monday–Friday schedule and 40 hours per week.

Qualifications

• High School Diploma or GED required.
• No prior experience required; willing to train.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Strong customer service and communication skills are essential.

Responsibilities

• Create the initial electronic health record for patient care teams.
• Check in/register patients, verify demographics and insurance.
• Explain financial responsibilities and collect payments as needed.
• Maintain HIPAA confidentiality and comply with regulatory requirements.
• Assist with scheduling and patient communications as needed.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Advocate Health is seeking a Front Desk/Patient Access role in Wisconsin. The position involves creating electronic health records, patient check-in, collecting co-pays, and ensuring accurate demographic/insurance data while adhering to HIPAA.

Candidates should have a High School diploma or GED, excellent customer service skills, and the ability to work in a high-volume environment. Training is provided, with a Monday–Friday schedule and 40 hours per week.