Part-Time Patient Services Champion

Hugh Chatham Health, Inc.; Town of Oconomowoc (WI); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is hiring a part-time front desk/billing support in Summit WI to create initial electronic health records, register patients, explain insurance, and collect payments. The role emphasizes HIPAA compliance, customer service, and strong communication in a busy health setting.

Responsibilities include scheduling, guiding patients, and maintaining confidentiality while handling cash and insurance details. Requires a high school diploma and comfort with EPIC EMR and Office tools.

Qualifications

• Demonstrated ability to work in a high-stress clinic/office.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.

Responsibilities

• Create initial electronic health records for patients.
• Register patients and collect demographic/insurance information.
• Explain insurance basics and collect co-pays as needed.
• Ensure HIPAA compliance and patient confidentiality.
• Schedule appointments and coordinate patient logistics.

Skills

HIPAA compliance

Customer service

Multitasking

Communication

Computer literacy

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Job description

Advocate Health is hiring a part-time front desk/billing support in Summit WI to create initial electronic health records, register patients, explain insurance, and collect payments. The role emphasizes HIPAA compliance, customer service, and strong communication in a busy health setting.

Responsibilities include scheduling, guiding patients, and maintaining confidentiality while handling cash and insurance details. Requires a high school diploma and comfort with EPIC EMR and Office tools.