Patient Access Specialist I

Advocate Health Care; Two Rivers (WI); Presencial; USD 27 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits eligible

Health Insurance

Paid Time Off

Resumo da oferta

Advocate Health Care in Wisconsin is seeking a full-time Health Information Clerk in Behavioral Health to support patient intake and records management. This role creates the initial electronic health record, collects demographics, insurance information and co-pays, and ensures accurate data entry in a fast-paced environment.

You will greet patients, verify information, discuss financial responsibilities, maintain HIPAA compliance, and assist with scheduling, e-scanning, and portal guidance.

Qualificações

• High school diploma or GED required.
• Ability to handle high-volume workloads with interruptions.
• Excellent customer service and communication skills.
• Ability to work in a HIPAA-compliant environment.

Responsabilidades

• Create and register patients in the electronic health record.
• Collect demographics, guarantor, and insurance information and discuss co-pays.
• Explain insurance coverage and discuss financial obligations with patients.
• Maintain confidentiality per HIPAA and comply with regulations.
• Greet patients, answer questions, and assist with portal/app education.
• Assist with scheduling, e-scanning, and HIM-related tasks.
• Support department leadership and coordinate referrals as needed.

Conhecimentos

Customer service

Attention to detail

Multitasking

Communication skills

Computer skills

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Electronic health record system

Descrição da oferta de emprego

Advocate Health Care in Wisconsin is seeking a full-time Health Information Clerk in Behavioral Health to support patient intake and records management. This role creates the initial electronic health record, collects demographics, insurance information and co-pays, and ensures accurate data entry in a fast-paced environment.

You will greet patients, verify information, discuss financial responsibilities, maintain HIPAA compliance, and assist with scheduling, e-scanning, and portal guidance.