Patient Access & Billing Specialist

aah; Crystal Lake (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Total rewards program

Health benefits

Paid time off

Job summary

Advocate Medical Group in Crystal Lake, IL, is hiring a Patient Service Representative to join the ambulatory care team. This full-time role supports providers, connects with patients, and ensures a seamless experience during scheduling, registration, coding, and billing.

The position requires a high school diploma and 1–2 years of customer service experience, with the ability to handle difficult callers and patients.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides efficient, high-quality patient services for appointments, tests and information.
• Ensures accurate entry of billing information at time of service and follows up on missing data.
• Maintains accurate and timely medical records in the patient accounting system and EMR.

Skills

Customer service experience

Communication

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Crystal Lake, IL, is hiring a Patient Service Representative to join the ambulatory care team. This full-time role supports providers, connects with patients, and ensures a seamless experience during scheduling, registration, coding, and billing.

The position requires a high school diploma and 1–2 years of customer service experience, with the ability to handle difficult callers and patients.