Patient Service Associate - Family Medicine

Central Ohio Primary Care Physicians,Inc; Columbus (OH); On-site; USD 45,847,000 - 63,039,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Central Ohio Primary Care Physicians,Inc in Columbus, OH is seeking a Patient Service Representative for Family Medicine North. This on-site, full-time role is the first point of contact for patients, handling check-in, registration, and welcome inquiries.

You will work with clinical staff to ensure a positive patient experience, verify insurance, collect copays, answer calls and emails, schedule appointments, and support front-office operations while maintaining HIPAA compliance.

Qualifications

• 1 year healthcare administrative experience preferred
• High School diploma or GED required
• HIPAA knowledge and confidentiality

Responsibilities

• Greet patients and complete check-in procedures
• Register patients and verify insurance
• Collect copays and balances
• Answer calls and emails; schedule appointments
• Maintain HIPAA compliance and patient privacy
• Support office staff with clerical tasks

Skills

Interpersonal skills

Verbal communication

Organizational skills

HIPAA knowledge

Microsoft Office

EHR systems

Data entry

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Central Ohio Primary Care Physicians,Inc in Columbus, OH is seeking a Patient Service Representative for Family Medicine North. This on-site, full-time role is the first point of contact for patients, handling check-in, registration, and welcome inquiries.

You will work with clinical staff to ensure a positive patient experience, verify insurance, collect copays, answer calls and emails, schedule appointments, and support front-office operations while maintaining HIPAA compliance.