Patient Scheduling & Welcome Desk Coordinator

Franklin General Hospital; Hampton (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Daytime schedule

No weekends or holidays

Professional growth opportunities

Job summary

Franklin General Hospital is seeking a Clinic Pod Scheduling Coordinator to manage patient scheduling and serve as the friendly voice patients hear first. The role emphasizes accuracy, exceptional customer service, and proficient use of scheduling software.

The 36-hour per week, daytime schedule offers a stable routine and no weekends or holidays, with four days scheduled per week, making a meaningful impact on patient experience.

Qualifications

• Strong attention to detail and organizational skills.
• Friendly, professional demeanor with excellent customer service skills.
• Proficiency in computer systems and scheduling software.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Serve as the first point of contact for patients by phone.
• Provide excellent customer service and create a welcoming experience.
• Maintain and update scheduling systems.
• Coordinate with clinic staff to ensure smooth daily operations.
• Perform general administrative and clerical tasks.

Skills

Attention to detail

Customer service

Scheduling software

Multitasking

Communication

Tools

Scheduling software

Job description

Franklin General Hospital is seeking a Clinic Pod Scheduling Coordinator to manage patient scheduling and serve as the friendly voice patients hear first. The role emphasizes accuracy, exceptional customer service, and proficient use of scheduling software.

The 36-hour per week, daytime schedule offers a stable routine and no weekends or holidays, with four days scheduled per week, making a meaningful impact on patient experience.