Patient Experience Front Desk Coordinator

GREATER FAMILY HEALTH; Franklin Park (IL); On-site; USD 46,764,000 - 59,686,000; Full time

Job summary

GREATER FAMILY HEALTH in Franklin Park, IL is seeking a Receptionist to serve as the first point of contact for patients and visitors. You will handle check-in, registration, appointment scheduling, and basic clerical tasks to support clinic operations.

Main responsibilities include accurate data entry into the electronic health record, processing payments, and preparing necessary paperwork. A high school diploma or equivalent is required, with computer familiarity and strong communication

Qualifications

• High school diploma or equivalent required; experience preferred.
• Familiarity with computer systems and basic software.
• Bi-lingual (Spanish) preferred.

Responsibilities

• Greet patients and determine their needs.
• Prepare for next-day and walk-in appointments.
• Provide required paperwork and collect/verify documents.
• Enter patient information accurately into the EHR.
• Process payments and verify charges for visits.
• Schedule patient appointments and maintain calendars.
• Follow PCMH policies and maintain confidentiality.
• Report to scheduled work sites and shifts as directed.
• Engage in training and respond to supervisor feedback.
• Perform other duties as assigned.

Skills

Customer service

Computer literacy

Bilingual Spanish

Attention to detail

Communication skills

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

GREATER FAMILY HEALTH in Franklin Park, IL is seeking a Receptionist to serve as the first point of contact for patients and visitors. You will handle check-in, registration, appointment scheduling, and basic clerical tasks to support clinic operations.

Main responsibilities include accurate data entry into the electronic health record, processing payments, and preparing necessary paperwork. A high school diploma or equivalent is required, with computer familiarity and strong communication