Clinic Scheduling & Operations Coordinator

Pho Prime, LLC; Franklin (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Caravel Autism Health in Franklin, WI seeks a Scheduling Specialist to act as the face of the clinic, coordinating start of service and ensuring accurate scheduling for clients and staff. You will greet families, answer phones, and support daily operations while maintaining HIPAA standards.

The role requires high school education and at least 1 year of admin/medical setting experience, with strong organization and communication skills. Ability to handle multiple tasks is essential.

Qualifications

• High school diploma or GED required.
• At least 1 year in client/family admin or medical setting preferred.
• Ability to handle phone systems and office equipment.
• HIPAA privacy and security knowledge required.

Responsibilities

• Schedule: permanent schedules and variances.
• Greet clients and families at clinics.
• Answer phones and route requests.
• Facilitate timely communication between clinic and corporate support.
• Support daily center operations, logistics, and supplies.
• Record cancellations and reschedules accurately for treatment hours.
• Coordinate onboarding with Intake from meet-and-greet to first day.
• Sit, stand, and lift up to 35 pounds as needed.

Skills

Organizational skills

Multi-tasking

Attention to detail

Communication skills

HIPAA knowledge

Professional demeanor

Education

High school diploma or GED

Tools

Phone systems

Copiers & office machines

Fax machine

Job description

Caravel Autism Health in Franklin, WI seeks a Scheduling Specialist to act as the face of the clinic, coordinating start of service and ensuring accurate scheduling for clients and staff. You will greet families, answer phones, and support daily operations while maintaining HIPAA standards.

The role requires high school education and at least 1 year of admin/medical setting experience, with strong organization and communication skills. Ability to handle multiple tasks is essential.