Patient Care Coordinator — Front Desk & Scheduling Pro

Professional Physical Therapy; Franklin Square (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional Physical Therapy in Franklin Square, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive experience. You will greet patients, answer phones, schedule appointments, and handle registration with a focus on service excellence.

The role requires strong communication, multitasking ability, and keen attention to detail, with a compensation range of $18–$21 per hour based on experience.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients and be the first point of contact.
• Answer phones and manage incoming inquiries.
• Schedule patient appointments and register new patients.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative tasks.

Skills

Customer service

Multitasking

Communication

Detail-oriented

Education

High School Diploma

Tools

Computer skills

Job description

Professional Physical Therapy in Franklin Square, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and ensure a positive experience. You will greet patients, answer phones, schedule appointments, and handle registration with a focus on service excellence.

The role requires strong communication, multitasking ability, and keen attention to detail, with a compensation range of $18–$21 per hour based on experience.