Patient Scheduling & Support Specialist

Ultimate Staffing; Saint George (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Ultimate Staffing in St. George, UT is seeking experienced Customer Service Representatives to join a dynamic healthcare team. The role focuses on delivering exceptional patient support, scheduling health screenings, and maintaining positive relationships with patients and healthcare partners.

The ideal candidate is customer-focused, detail-oriented, and comfortable handling a high volume of calls in a fast-paced environment. The position is onsite in St.

Qualifications

• Previous experience in medical customer service, healthcare scheduling, call center, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office and standard office software.
• Detail-oriented with strong organizational skills.
• Experience working with patient information and healthcare environments is a plus.

Responsibilities

• Perform outbound calls to schedule patients for health screenings.
• Respond promptly to patient and customer inquiries via phone, email, or chat.
• Assist patients with questions and concerns while providing excellent customer service.
• Maintain and update patient and customer records to ensure accuracy.
• Collaborate with team members to ensure seamless daily operations.
• Adapt to various patient situations and provide appropriate solutions.
• Ensure all interactions align with company standards, policies, and compliance requirements.
• Provide feedback on customer interactions to help enhance service processes.
• Maintain a professional and courteous demeanor in all interactions.

Skills

Customer service

Communication skills

Teamwork

Detail-oriented

Independent worker

Tools

MS Office

Job description

Ultimate Staffing in St. George, UT is seeking experienced Customer Service Representatives to join a dynamic healthcare team. The role focuses on delivering exceptional patient support, scheduling health screenings, and maintaining positive relationships with patients and healthcare partners.

The ideal candidate is customer-focused, detail-oriented, and comfortable handling a high volume of calls in a fast-paced environment. The position is onsite in St.