Patient Scheduling Specialist, Multi-Specialty Clinic

University Medical Center; Louisville (KY); On-site; USD 25,000 - 30,000; Full time

Job summary

University Medical Center in Louisville, KY is seeking a Medical Scheduler to support the clinical team by scheduling patients for follow-up visits and necessary tests and procedures. The role involves direct patient interaction across all ages, coordinating with physicians and staff to ensure timely care.

Responsibilities include arranging pre-certifications, booking tests, and communicating clear procedure instructions.

Qualifications

• High school diploma or GED/Equivalent is required.
• Two years of scheduling in a multi-specialty clinic is preferred.

Responsibilities

• Schedule follow-up and return visits for patients.
• Obtain pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures.
• Explain instructions to patients and ensure understanding.
• Call patients to schedule procedures and send follow-up letters.
• Use Allscripts, Centricity Business, and paging systems to retrieve information.
• Maintain patient confidentiality per HIPAA.

Skills

Scheduling

Customer service

Education

High school diploma or GED/Equivalent

Tools

Allscripts

Centricity Business

Online paging systems

Job description

University Medical Center in Louisville, KY is seeking a Medical Scheduler to support the clinical team by scheduling patients for follow-up visits and necessary tests and procedures. The role involves direct patient interaction across all ages, coordinating with physicians and staff to ensure timely care.

Responsibilities include arranging pre-certifications, booking tests, and communicating clear procedure instructions.