Patient Scheduling Specialist - Medical Office

Us Oncology Inc; Saint Paul (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

PTO (Paid Time Off)

Disability Coverage

401k plan with company contribution

Wellness program

Tuition Reimbursement

Employee Discount Program

Job summary

Minnesota Oncology is seeking an organized front desk/office assistant to join our team in a patient-centered setting. The role involves answering calls, scheduling referrals, and ensuring accurate communication with clinical staff.

Key duties include processing insurance authorizations, collecting payments, and supporting front office functions. The ideal candidate has strong computer skills and at least 2 years of medical office experience.

Qualifications

• Must have strong computer skills and ability to multitask in a fast-paced office.
• Experience with medical office software/EMR preferred.
• Excellent organizational and communication skills are essential.

Responsibilities

• Answers incoming calls and directs to appropriate personnel; conveys messages accurately.
• Schedules patient referrals and appointments in the EMR per physician guidelines and notifies staff of changes.
• Obtains insurance authorizations and handles referrals documentation in patient charts.
• Collects co-pays and other out-of-pocket amounts at visit time.
• Supports front office efficiency and can cover other front office tasks as needed.

Skills

Strong Computer Skills

Multi-tasking

Prioritization

Organizational Skills

Customer Service

Detail-Oriented

Independence & Collaboration

Education

High School Diploma or Equivalent

Job description

Minnesota Oncology is seeking an organized front desk/office assistant to join our team in a patient-centered setting. The role involves answering calls, scheduling referrals, and ensuring accurate communication with clinical staff.

Key duties include processing insurance authorizations, collecting payments, and supporting front office functions. The ideal candidate has strong computer skills and at least 2 years of medical office experience.