Patient Scheduling Coordinator (Medical Office)

City of Hope; Saint Paul (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Paid Time Off

Disability Coverage

401k plan

Wellness program

Tuition Reimbursement

Employee Assistance Program

Discount Program

Free Parking

Career Growth

Supportive Team

Job summary

Minnesota Oncology is seeking a capable medical office professional to join our front desk team. You will handle incoming calls, schedule referrals and appointments, and manage patient records with accuracy in our EMR system.

Responsibilities include collecting payments, coordinating with insurance, and ensuring confidentiality while supporting a smooth front office workflow for optimal patient care.

Qualifications

• High School Diploma or Equivalent is Required.
• Strong Computer Skills.
• 2+ years of medical office experience required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Communicates patient confidentiality and follows front office policies and procedures.

Skills

Strong Computer Skills

Medical office experience

Education

High School Diploma or Equivalent

Job description

Minnesota Oncology is seeking a capable medical office professional to join our front desk team. You will handle incoming calls, schedule referrals and appointments, and manage patient records with accuracy in our EMR system.

Responsibilities include collecting payments, coordinating with insurance, and ensuring confidentiality while supporting a smooth front office workflow for optimal patient care.