Patient Scheduling Specialist II

GI Alliance; San Antonio (TX); On-site; USD 32,000 - 47,000; Full time

Job summary

GI Alliance in Texas is seeking a Medical Scheduling Clerk to coordinate patient appointments and procedures, manage high call volumes, and maintain physicians' schedules for visits and tests.

You will take triage messages, assist with patient registration and payments, schedule radiology and labs, handle recalls, and ensure accurate EMR charting. Strong communication, multitasking, and basic knowledge of healthcare plans are required; bilingual is a plus.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Be able to read and understand medical benefits.
• Bilingual is a plus.
• 2–5 years of prior medical scheduling is preferred.
• 4+ years experience for Level II status

Responsibilities

• Assist with high call volume.
• Maintain physicians schedules - scheduling office visits and procedures (may be done via phone or face-to-face).
• Take triage call messages for medical staff.
• View patient visit notes, identifying problems & diagnosis listed and physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab.
• May include recall scheduling.
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Medical office experience

Multitasking

Attention to detail

Healthcare benefits knowledge

Bilingual (preferred)

Education

High school diploma or equivalent

Tools

EMR system

Job description

GI Alliance in Texas is seeking a Medical Scheduling Clerk to coordinate patient appointments and procedures, manage high call volumes, and maintain physicians' schedules for visits and tests.

You will take triage messages, assist with patient registration and payments, schedule radiology and labs, handle recalls, and ensure accurate EMR charting. Strong communication, multitasking, and basic knowledge of healthcare plans are required; bilingual is a plus.