Healthcare Scheduler II - Multi-Location Patient Care

GI Alliance; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

GI Alliance in Austin, TX seeks a Medical Scheduling Coordinator to manage office visits and procedures across multiple clinic locations. You will handle high call volumes, patient registration, and financial transactions while maintaining EMR charts.

The role requires excellent communication, strong customer service, and the ability to multi-task in a fast-paced medical office. Bilingual skills are a plus, with attention to detail essential.

Qualifications

• 2–5 years of prior medical scheduling experience.
• Excellent written and verbal communication.
• Ability to multi-task in a fast-paced environment.
• Healthcare benefits understanding is a plus.

Responsibilities

• Assist with high call volume.
• Maintain physicians schedules - scheduling office visits and procedures (may be done via phone or face-to-face).
• Take triage call messages for medical staff.
• View patient visit notes, identifying problems & diagnosis listed and physician orders.
• Assist in patient registration and financial transactions.
• May include recall scheduling.
• May schedule radiology/lab.
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Skills

Communication skills

Customer service

Medical office experience

Multi-tasking

Attention to detail

Healthcare benefits knowledge

Bilingual (a plus)

Education

High school diploma or equivalent

Job description

GI Alliance in Austin, TX seeks a Medical Scheduling Coordinator to manage office visits and procedures across multiple clinic locations. You will handle high call volumes, patient registration, and financial transactions while maintaining EMR charts.

The role requires excellent communication, strong customer service, and the ability to multi-task in a fast-paced medical office. Bilingual skills are a plus, with attention to detail essential.