Patient Scheduling Specialist – Hybrid & High-Volume Support

The University of Kansas Health System; United States; In loco; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

The University of Kansas Health System is seeking a Patient Scheduling Associate for the Westwood Medical Pavilion. The role emphasizes handling high-volume scheduling calls, verifying patient demographics and insurance, and assisting with MyChart activities to streamline check-in and appointments.

Responsibilities include front desk support, processing referrals and pre-certifications, and ensuring accurate data entry in the EMR system while maintaining patient confidentiality and service

Competenze

• High School Graduate or GED with strong customer service experience in healthcare preferred.
• College coursework toward an Associate’s or Bachelor’s degree is a plus; continuing education encouraged.

Mansioni

• Handle high-volume calls and patient scheduling with accuracy and courtesy.
• Verify patient demographics and insurance information.
• Assist with MyChart activation and online check-in processes.
• Process referrals, pre-certifications, and appointment requests in the scheduling system.
• Provide front desk support including greeting patients and collecting copays.

Conoscenze

Fluent English

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Formazione

High School Diploma or GED

College coursework toward an Associate or Bachelor

Strumenti

Electronic Medical Records (EMR)

Epic Cadence

Descrizione del lavoro

The University of Kansas Health System is seeking a Patient Scheduling Associate for the Westwood Medical Pavilion. The role emphasizes handling high-volume scheduling calls, verifying patient demographics and insurance, and assisting with MyChart activities to streamline check-in and appointments.

Responsibilities include front desk support, processing referrals and pre-certifications, and ensuring accurate data entry in the EMR system while maintaining patient confidentiality and service