Patient Scheduling Specialist — Full-Time, Mon–Fri

The Center for GI Health; Wyomissing (Berks County); On-site; USD 22,000 - 30,000; Full time

Job summary

The Center for GI Health is seeking a Patient Contact Coordinator to support scheduling for new and established patients in a busy office setting. You will manage appointment flow, distribute paperwork, and coordinate recall visits while providing friendly, professional service over the phone and by email.

This full-time position operates Monday through Friday with no weekend work, requires strong organizational and communication skills, and familiarity with EMR systems is preferred to ensure

Qualifications

• High School Diploma or GED required.
• 1-2 years experience in a medical or office setting.
• Experience with EMR systems preferred.

Responsibilities

• Schedule appointments for new and established patients.
• Distribute paperwork for upcoming visits or procedures.
• Coordinate recall appointments for timely follow-up care.
• Extensive phone and computer usage to manage scheduling tasks.
• Maintain a pleasant phone manner and provide exceptional customer service.
• Collaborate with the Call Center Manager and team to ensure smooth operations.

Skills

Organizational skills

Communication skills

Customer service

Medical terminology

Phone etiquette

Team collaboration

Education

High School Diploma or GED

Tools

EMR systems

Job description

The Center for GI Health is seeking a Patient Contact Coordinator to support scheduling for new and established patients in a busy office setting. You will manage appointment flow, distribute paperwork, and coordinate recall visits while providing friendly, professional service over the phone and by email.

This full-time position operates Monday through Friday with no weekend work, requires strong organizational and communication skills, and familiarity with EMR systems is preferred to ensure