Patient Scheduling Specialist — Contract-to-Hire

LHH Recruitment Solutions; Lafayette (IN); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Paid leave

Holiday pay

Descrizione del lavoro

LHH Recruitment Solutions in Lafayette, IN seeks a patient scheduling specialist to support a healthcare network. You will handle high-volume calls to schedule appointments and procedures, and answer patient questions with empathy.

This contract-to-hire role offers 40 hours per week, daytime hours 9:00 AM – 5:30 PM, and a starting pay of $16 per hour. Candidates should have at least one year of call center experience and strong customer service skills, with multi-screen workflow.

Competenze

• Minimum 1 year of recent call center experience required.
• Ability to multitask and use multiple screens required.
• Ability to showcase and provide excellent customer service required.

Mansioni

• Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic tests for patients.
• Answer patient questions regarding the process for scheduled appointments and procedures.
• Communicate effectively with patients to ensure their understanding of appointment details and directions.
• Provide exceptional customer service via phone at all times.

Conoscenze

Call center experience

Customer service

Multitasking

Descrizione del lavoro

LHH Recruitment Solutions in Lafayette, IN seeks a patient scheduling specialist to support a healthcare network. You will handle high-volume calls to schedule appointments and procedures, and answer patient questions with empathy.

This contract-to-hire role offers 40 hours per week, daytime hours 9:00 AM – 5:30 PM, and a starting pay of $16 per hour. Candidates should have at least one year of call center experience and strong customer service skills, with multi-screen workflow.