Medical Scheduler

LHH Recruitment Solutions; Lafayette (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Paid leave

Holiday pay

Job summary

LHH Recruitment Solutions in Lafayette, IN seeks a patient scheduling specialist to support a healthcare network. You will handle high-volume calls to schedule appointments and procedures, and answer patient questions with empathy.

This contract-to-hire role offers 40 hours per week, daytime hours 9:00 AM – 5:30 PM, and a starting pay of $16 per hour. Candidates should have at least one year of call center experience and strong customer service skills, with multi-screen workflow.

Qualifications

• Minimum 1 year of recent call center experience required.
• Ability to multitask and use multiple screens required.
• Ability to showcase and provide excellent customer service required.

Responsibilities

• Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic tests for patients.
• Answer patient questions regarding the process for scheduled appointments and procedures.
• Communicate effectively with patients to ensure their understanding of appointment details and directions.
• Provide exceptional customer service via phone at all times.

Skills

Call center experience

Customer service

Multitasking

Job description

Let's talk! LHH Recruitment Solutions is searching for a customer service-focused individual for a contract-to-hire Patient Scheduling role with a well-renowned healthcare network in the Lafayette, IN area!

What You'll Be Doing

• Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic tests for patients.
• Answer patient questions regarding the process for scheduled appointments and procedures.
• Communicate effectively with patients to ensure their understanding of appointment details and directions.
• Provide exceptional customer service via phone at all times.

Qualifications

• Minimum 1 year of recent call center experience required.
• Ability to multitask and use multiple screens required.
• Ability to showcase and provide excellent customer service required.

Work Hours:

9:00AM to 5:30 PM M-F

Job Type:

Contract-to-hire & 40 hrs/wk

Pay Details:

$16.00 per hour

Search managed by:

Liam Connery

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.