Patient Scheduling Specialist — Streamline Care Access

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); On-site; USD 23,000 - 34,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is seeking a Scheduling Coordinator to coordinate patient appointments, procedures and exams across hospital and physician practices.

You will verify demographics, insurance and referrals, educate patients and offices on scheduling criteria, and use scheduling software to ensure seamless access to LVHN services. The role requires a High School Diploma/GED, prior medical office or call center experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma/GED required.
• Prior medical office, call center or customer service experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Coordinates patient scheduling activities for appointments, procedures and exams.
• Verifies patient demographics and insurance to ensure proper scheduling.
• Educates patients, families and offices on department protocols and testing criteria.
• Uses scheduling software to facilitate patient access and communication with staff.

Skills

Microsoft Office

Bilingual EN/ES

Education

High School Diploma/GED

Tools

EPIC

PHS

Job description

Lehigh Valley Health Network, Inc. is seeking a Scheduling Coordinator to coordinate patient appointments, procedures and exams across hospital and physician practices.

You will verify demographics, insurance and referrals, educate patients and offices on scheduling criteria, and use scheduling software to ensure seamless access to LVHN services. The role requires a High School Diploma/GED, prior medical office or call center experience, and proficiency with Microsoft Office.