Patient Scheduling Specialist

Orlando Health, Inc.; Lakeland (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Orlando Health, Inc. is seeking a Scheduling Coordinator to manage scheduling, rescheduling, and cancellation of tests and procedures. You will liaise with physicians, patients, and ancillary departments to ensure smooth operations and quality patient service.

The role emphasizes professional communication, adherence to scheduling systems, and accurate data entry, with a patient-first approach and reliable attendance as core expectations.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service or healthcare setting preferred.
• Proficient with computers and data entry for scheduling systems.

Responsibilities

• Schedule and reschedule tests and procedures, and cancel bookings when needed.
• Communicate with physicians, patients and staff to coordinate timing and locations.
• Maintain and review daily scheduling, ensuring accuracy and timely updates.
• Provide information on department criteria to expedite patient preparation and arrival.

Skills

Customer service

Telephone etiquette

Organization

Education

High school graduate

Job description

Orlando Health, Inc. is seeking a Scheduling Coordinator to manage scheduling, rescheduling, and cancellation of tests and procedures. You will liaise with physicians, patients, and ancillary departments to ensure smooth operations and quality patient service.

The role emphasizes professional communication, adherence to scheduling systems, and accurate data entry, with a patient-first approach and reliable attendance as core expectations.