Senior Scheduling Coordinator - Medical Appointments

Orlando Health, Inc.; Orlando (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Health, dental and vision coverage

Retirement plan with employer match

Parental leave and flexible leave

Job summary

Orlando Health, Inc. is seeking a Scheduling Coordinator Sr. to manage departmental schedules across GI with a focus on accuracy and patient communication.

The role involves inputting patient demographics, insurance verification, and scheduling multiple tests and procedures while ensuring coordination with physicians and staff. This position may require floating to other locations to cover needs. The ideal candidate has scheduling experience in a healthcare setting and strong customer service

Qualifications

• High school diploma required; related experience may substitute up to two years.
• Three years of experience in clinical registration and scheduling.
• Knowledge of medical terminology is preferred but not required.

Responsibilities

• Maintain department schedules accurately.
• Input patient demographics, insurance verification, and scheduling data.
• Communicate prep information, arrival times, and locations to patients.
• Schedule and cancel diagnostic and interventional procedures as needed.
• Provide excellent patient service with a patient-first philosophy.
• Coordinate with Patient Access and clinical staff on scheduling issues.
• Assist in training team members.
• Ensure timely and compliant scheduling following policy.

Skills

Scheduling experience

Healthcare communication

Customer service

Education

High school diploma

Associate degree (preferred)

Tools

None

Job description

Orlando Health, Inc. is seeking a Scheduling Coordinator Sr. to manage departmental schedules across GI with a focus on accuracy and patient communication.

The role involves inputting patient demographics, insurance verification, and scheduling multiple tests and procedures while ensuring coordination with physicians and staff. This position may require floating to other locations to cover needs. The ideal candidate has scheduling experience in a healthcare setting and strong customer service