Patient Scheduling & Pre-Registration Coordinator

South Shore Health System; Weymouth, Northern (MA, KY); Hybrid; USD 46,000 - 66,000; Full time

Job summary

South Shore Health in Weymouth, MA seeks a Patient Registration Specialist for the Perinatology department. Under the Practice Manager, you will schedule appointments, pre-register patients, and handle pre-certification and insurance verification for scheduled services.

The role emphasizes accurate demographic verification, use of PICIS OR Manager, and delivering quality customer service to internal and external customers in a hospital setting.

Qualifications

• Associates degree preferred in health or related field.
• 2–5 years in patient registration, scheduling, or billing.
• Knowledge of medical terminology.
• Telephone experience required.
• Strong computer skills and customer service experience.
• Knowledge of third-party insurance requirements.
• Ability to work under pressure and independently.
• Team-oriented attitude.

Responsibilities

• Books appointments for services at SSH. Booking may be done with patient, physician or staff by phone or fax.
• Reschedule/cancel patients in the system as required.
• Ensure patient understands tests and any required preps.
• Pre-register patients for scheduled appointments.
• Utilize reports and operate department systems.
• Provide quality customer service to internal and external customers.

Skills

Telephone experience

Strong computer skills

Customer service experience

Knowledge of medical terminology

Ability to work under pressure

Independent worker

Team player

Education

Associates degree preferred

Tools

PICIS OR Manager

VERA system

Job description

South Shore Health in Weymouth, MA seeks a Patient Registration Specialist for the Perinatology department. Under the Practice Manager, you will schedule appointments, pre-register patients, and handle pre-certification and insurance verification for scheduled services.

The role emphasizes accurate demographic verification, use of PICIS OR Manager, and delivering quality customer service to internal and external customers in a hospital setting.