Patient Scheduling & Pre-Auth Specialist

South Shore Health; Weymouth (MA); On-site; USD 30,000 - 43,000; Full time

Job summary

South Shore Health is seeking a patient scheduling coordinator for the SSH Perinatology department. The role involves booking appointments, pre-registration, and handling insurance authorizations for scheduled services.

Responsibilities include ensuring accurate patient demographics, verifying eligibility, and using hospital systems to manage appointments and reports. Monday through Friday day shift, with focus on customer service and operational efficiency.

Qualifications

• Associates degree preferred.
• 2-5 years experience in Patient Registration, Billing dept., Scheduling dept., or MD offices.

Responsibilities

• Books appointments for services within SSH and affiliates, via phone or fax.
• Pre-registers patients for scheduled appointments and verifies demographic details.
• Handles pre-certification, eligibility and verification of benefits with minimal denials.
• Operates department computer programs and reports; maintains downtime procedures.

Skills

Telephone experience

Computer skills

Customer service

Medical terminology

Teamwork

Decision-making

Pressure handling

Independence

Education

Associates degree

Tools

PICIS OR Manager

NEHEN and Passport programs

VERA phone system

API management

Job description

South Shore Health is seeking a patient scheduling coordinator for the SSH Perinatology department. The role involves booking appointments, pre-registration, and handling insurance authorizations for scheduled services.

Responsibilities include ensuring accurate patient demographics, verifying eligibility, and using hospital systems to manage appointments and reports. Monday through Friday day shift, with focus on customer service and operational efficiency.