Patient Access & Scheduling Specialist

South Shore Health System; South Weymouth (MA); On-site; USD 27,552 - 37,195; Part time

Job summary

South Shore Health System is seeking a part-time Patient Access role in Weymouth, MA. You will be the initial contact for patients, ensuring accurate identification, registration, and scheduling for care across the health system.

The role emphasizes exceptional customer service, cultural sensitivity, and adherence to regulatory requirements. Responsibilities include copay collections, bed placement coordination, and downtime procedures.

Qualifications

• Excellent customer service and professionalism in every interaction.
• Ability to support patients with diverse cultural needs.
• Strong interpersonal and telephone communication skills.
• Accurate scheduling, registration, and insurance eligibility processes.
• Ability to maintain 98% accuracy in patient identification and workflow.

Responsibilities

• Identify, register, and schedule patients entering the Health System.
• Collect 30% of eligible copayments as needed.
• Monitor bed placement and collaborate with care teams for patient flow.
• Support death process documentation and regulatory compliance.
• Ensure proper use of EHR and downtime procedures; manage timecard system.

Job description

South Shore Health System is seeking a part-time Patient Access role in Weymouth, MA. You will be the initial contact for patients, ensuring accurate identification, registration, and scheduling for care across the health system.

The role emphasizes exceptional customer service, cultural sensitivity, and adherence to regulatory requirements. Responsibilities include copay collections, bed placement coordination, and downtime procedures.