Patient Scheduling & Insurance Verification Specialist

South Shore Health; Norwell (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

South Shore Health in Weymouth, MA is seeking a full-time Admitting Clerk to support SSH Reception Services. The role handles appointment bookings, verifies insurance, and collects co-pays, ensuring patients understand tests and preps.

Responsibilities include using scheduling and billing software, obtaining authorizations, and collaborating with the Authorization team to resolve issues while delivering excellent customer service.

Qualifications

• High school diploma or equivalent; college preferred.
• Minimum one year admitting experience.
• Excellent customer service and communication skills.
• Ability to work Monday–Friday 8:00AM–4:30PM.

Responsibilities

• Book appointments for services and pre-register patients.
• Verify insurance benefits and collect co-pays.
• Utilize scheduling and billing software to manage bookings.
• Coordinate with Authorization team and escalate issues as needed.
• Provide interpreter services when required.

Skills

Customer service

Interpersonal communication

Problem solving

Critical thinking

Teamwork

Education

High school diploma

Two years college preferred

Tools

Scheduling software

eCashiering program

Insurance verification

Job description

South Shore Health in Weymouth, MA is seeking a full-time Admitting Clerk to support SSH Reception Services. The role handles appointment bookings, verifies insurance, and collects co-pays, ensuring patients understand tests and preps.

Responsibilities include using scheduling and billing software, obtaining authorizations, and collaborating with the Authorization team to resolve issues while delivering excellent customer service.