Patient Access & Scheduling Coordinator

South Shore Health; Weymouth (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

South Shore Health System is seeking a part-time Customer Service/Check-In associate for the Weymouth/Urgent Care front desk. You will greet patients, register them, schedule appointments, and assist with billing and patient flow in a fast-paced setting.

Responsibilities include pre-registration, collecting co-pays, and maintaining accurate patient records while upholding privacy. Weekend/holiday availability is required, Epic scheduling experience is preferred.

Qualifications

• High School Diploma preferred.
• 1–2 years healthcare office experience required.
• Epic scheduling and registration experience preferred.
• Weekend and holiday availability required.

Responsibilities

• Greet patients, direct to services, and maintain professional front desk presence.
• Register and pre-register patients with privacy and accuracy.
• Schedule appointments efficiently and coordinate resources.
• Collect co-payments per policy and document accurately.
• Complete daily assignments and contribute to long-term projects.
• Embrace and adapt to new technologies affecting workflows.
• Engage with patients professionally and handle questions calmly.
• Support department workflow and handoffs between shifts.
• Manage multiple office tasks with focus and reliability.
• Review discharge lists and document in Retrievex per process.

Skills

Customer service

Communication

Healthcare office experience

Education

High School Diploma

Tools

Epic scheduling

Retrievex

Job description

South Shore Health System is seeking a part-time Customer Service/Check-In associate for the Weymouth/Urgent Care front desk. You will greet patients, register them, schedule appointments, and assist with billing and patient flow in a fast-paced setting.

Responsibilities include pre-registration, collecting co-pays, and maintaining accurate patient records while upholding privacy. Weekend/holiday availability is required, Epic scheduling experience is preferred.